LAST UPDATED ON 03/29/23
Welcome to HNLUXEEVENTS.com (“Website”). By accessing or using our Website, you agree to be bound by the following Terms and Conditions. These Terms and Conditions apply to all visitors, customers, and users of HNLUXEEVENTS.com. Please read them carefully before using our Website or services.
1. General Information
HNLUXE EVENTS is an event decoration service provider based in Montreal, Quebec, offering decor services for all types of events, including but not limited to birthday parties, weddings, corporate events, and more. Our business has been operational since 2021, and we specialize in balloon decor, floral arrangements, and customized event setups.
2. Acceptance of Terms
By accessing our Website or purchasing any of our services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you should not use our Website or services.
3. Services Provided
HNLUXE EVENTS offers the following services:
• Balloon decorations
• Floral arrangements
• Event decor for birthdays, weddings, corporate events, and other celebrations
• Customizable decor packages tailored to client needs
We strive to provide high-quality services based on the information and requirements provided by the client. Any requests beyond the standard packages may incur additional charges.
4. Booking and Payments
• All bookings must be made through our Website, email, or phone.
• A non-refundable deposit is required to secure your booking. The deposit amount will be specified during the booking process.
• Full payment is required at least 30 days before the event date (exact details can be customized according to your policy). Failure to complete payment may result in the cancellation of your booking.
• We accept payments via [mention payment methods, e.g., credit card, e-transfer, etc.].
5. Cancellation and Refund Policy
• Cancellations must be made at least 30 days before the event to avoid full payment charges. The non-refundable deposit will not be returned in the case of cancellation.
• In the event of a cancellation less than 30 days before the event, no refunds will be issued.
• We reserve the right to cancel a booking at any time due to unforeseen circumstances, in which case a full refund will be provided.
6. Changes to Orders
• Any changes to your event decor, including themes, colors, and setup details, must be communicated to us no later than 30 days before the event.
• Changes requested within 30 days of the event may be subject to additional charges or may not be possible, depending on availability.
7. Event Setup and Takedown
• We will coordinate with you or the venue to schedule a setup time prior to the event. We strive to meet all timing requirements but cannot be held responsible for delays caused by external factors.
• After the event, we will arrange for takedown and removal of decor. If any items are missing or damaged, additional charges may apply.
8. Liability
• HNLUXE EVENTS will not be held responsible for any damage or injury caused by the decor or event setup during or after the event.
• Clients are responsible for ensuring that the venue allows the use of the requested decor and that it complies with any venue regulations.
• Any damage to rented decor items will be the responsibility of the client, and additional fees for replacement or repair will apply.
9. Intellectual Property
All content on this Website, including images, text, and logos, is the intellectual property of HNLUXE EVENTS and is protected by copyright law. You may not use, reproduce, or distribute any content from this Website without our prior written consent.
10. Privacy Policy
We respect your privacy and are committed to protecting any personal information you provide to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
11. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by HNLUXE EVENTS. We are not responsible for the content, privacy policies, or practices of any third-party websites.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the Website or services following any changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the Province of Quebec, Canada. Any disputes arising from the use of our Website or services will be resolved in the courts of Montreal, Quebec.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
HNLUXE EVENTS
Email: hnmanagementmtl@gmail.com